Tire Pros Of Yucca Valley - Yucca Valley, California

Ginger Cowan

Buyer be very aware.. We made an appointment to have new tires put on our car at Tire Pros Yucca Valley CA. After picking up the car we noticed all 4 rims were damaged and the new tires put on the car did not look like new tires. We went right back to the store and tried talking with the store manager about the situation. The owner was not there at that time. The store manager told us that the rims were already damaged and would do nothing but argue. The car is well cared for, garaged and in pristine shape. The next day we took the car down to our dealership for a review. The dealership found that one tire was from 2021, two from 2022, and one from 2024, and they said it appears these tires had been outside in the sun and were dry-rotted. We were also informed that tires over 5 years old can no longer be professionally repaired if a repair becomes necessary. We paid just over $2000.00 for these tires! See pictures below taken immediately after the tires we put on.

We were able to have the tires replaced by another tire dealer a day later and made an appointment for the following week to have the rims repaired. We took the dry-rotted tires back to Tire Pros of Yucca Valley. Tire Pros refused to take any ownership in selling us old dry-rotted tires and had no intention of refunding our money for the tires or for the cost of repairing all four rims. It cost $720.93 to have the rims repaired! The owner of Tire Pros of Yucca Valley was belligerent, unprofessional, and certainly lacking in integrity. Happily, we were able to stop the credit card payment on the tires at Tire Pros as they had no intention of refunding our money or paying for the damaged rims. Please beware...

mtcolors909

Never knew I was on a first name basis with the Guys at Tire Pros… just shows the level of dedication these guys have. Always in and out fast. Never a issue, and honest on time frames. They even told me one time, they were behind and it would be better off another day. Why I go back.

Sean Dittmer Realtor

I've had the pleasure of working with Caleb at Tire Pros several times, and he never disappoints. Caleb is always friendly, helpful, and greets you with a smile. He has assisted me with multiple tire and wheel needs, and even a lift kit installation. His expertise and excellent customer service make the entire process smooth and easy. I highly recommend Tire Pros, and if you go, definitely ask for Caleb!

Shelley Lane

I called business to inquire about getting my tire replace on vehicle, the person I spoke with on the phone was professional and provided all the information I needed. I had my vehicle towed to business and received a call and tore was replaced. My vehicle was only there for approximately one hour. I Ipicked up my vehicle and was completely satisfied. The price was reasonable and service great. Will use this business again and would highly recommend the business to others.

Michael Finnegan

They installed a lift kit
On my Jeep with new rims and tires
In less than 2 days and it came out sweet!!! Plus it was very affordable. They also installed a new bumper front and rear and they had it done in a day.

Rocky Scrimshire

as always the crew at Tire pro took good care of me. they were quick and professional... Great customer service!

Shari Simone Hampton

All of the gentlemen were so polite, informed and helpful. I will definitely continue service with Tire Pros of Yucca Valley. A very clean business with knowledgable staff. An A++ My appointment went on time as scheduled. The extras were kindly explained. And I LOVE my new tires! Thank you again!

Gil Acosta

August 7, I took my Hyundai in for a oil change. I picked the car up at night and the next morning I noticed oily hand prints all over my door panels, glove box. This is not the first time, but this time it was bad. I took the car back and showed then, they did clean the oil off the door panels. I didn't notice till the following day on the passenger side of my car oily hand prints all over my car. And to top it off they didn't reset my service engine which is now warning me I need to service the engine in 62 miles.
Last April I had them service this car and I was informed that I needed front disc brakes. I had them done and left for Texas. The brakes chattered and were terrible. I did not take it back nor did I inform them. I feel if you can't get it right the first time then I can take my business elsewhere.