Lalor Creekside Dental - Vestal, New York

Anthony W

As someone who is afraid of the dentist, this place is amazing. They always make sure to go above and beyond to make sure that you're comfortable. Stephanie is my dental hygienist and she does an amazing job!

Krystal Millar

Aubrey is the best hygienist I have ever had! She’s so thorough at cleaning my teeth and always so sweet. I would recommend her to absolutely everybody!

Lori Hibbs

AMAZING practice! Dr. Amir Toulouse and his assistant John were wonderful, as were all the staff I encountered during my visit for a dental emergency. They were kind, professional, skilled, and even interjected some humor into a painful and anxious situation for me. They were sensitive to my fear, explaining every single detail along the way with my treatment. They did all this on top of me being a new patient, not turning me away in while in severe pain. I’m so grateful, and can’t speak highly enough of these guys. I’m 47 years old, and this is quite literally the best practice I have ever been to. If you’re on the fence and looking locally? Book an appointment here, this is who you want!

Sue S.

I have great anxiety about going to the dentist!! And would be the reason I need more dental work than would be necessary if I would actually just go on a regular basis!!

I had a bad experience with a previous dentist back in June and she referred me to an oral surgeon, citing that it was difficult to numb me.

I knew that wasn’t the case as I’ve had other extractions in the past. So I decided to get into Lalor to see what they could do.

AMAZING staff!!! The whole place has plenty of staff. Competent and such caring staff!!!

My initial visit was with Dr. James. A young dentist (not in experience) but very competent and put me at ease immediately. The hygienist was gentle with X-rays and very compassionate.

The place was so amazing I started to tear up, just bc I felt they understood my anxiety and was doing everything to make me comfortable.

I made the appt for the extraction and went to the Binghamton office so Dr. James could do it. He took his time with the numbing process and the extraction was a breeze!! (They had their oral surgeon ready just in case he was needed, based on my previous dentist’s referral).

I have others needing to be done but I’ll have much less anxiety about it now that I’ve had such a positive experience at Lalor!!

HIGHLY recommend!!!!!

Mike Davies

My name is Marly and I had a tooth extracted today. I had severe pain yesterday after eating lunch. I called my dentist office to find out they no longer worked with my insurance. After looking up in network dentists that did work with my insurance, I came across Lalor and after a short hold on the phone I was able to explain my predicament and was given an appointment the next day on a Sat. They emailed me some paperwork which was easy and convenient to complete. Upon arriving I noticed a very clean a kept building with a nice sized and smooth parking lot. Once at the front desk I was greeted with a smile and made to feel welcomed. The wait was less than 5 min.( I was a 8 am appt I believe one of the first so I’m not sure if that’s a standard wait time or not) I was greeted by Griffon who was so professional, kind and understanding. He was able to ease me into everything and made sure to explain everything in a way that was comforting. I then had the pleasure to meet Dr Terry Howie.(not sure on the spelling) He was also very professional and understanding to my situation. I felt like I was apart of a team and not just having things done to me. They moved at my pace and never once did I feel like an inconvenience. I have already recommended them to my family and friends. If you are able to get into Lalor, I 1000% recommend Lalor Dental in Vestal NY. Thank You So Much to everyone who helped me today. I will continue to drive the 30 min to receive this quality of care.

Jack D.

My visit was for a cleaning and examination as a new patient who just moved to the area. The Hygienist was very professional and proficient in her duties and made me feel very comfortable. From what I can tell thus far, their practice is conservative in terms of doing work that is really necessary.

Julianna Benjamin

Griffin helped me and he did a wonderful job readjusting and reintroducing me to his practice. Incredible bedside manner! I havent seen a dentist in 8 years so I was worried about finding a new one but im so happy I chose lalor!

Omer A

I've come to Lalor a few times and my latest experience was terrible. Few reasons why.

Background: Came for a single wisdom tooth extraction, Dr. Mandinga had done it and afterwards was advised to use warm water and salt.

Issues:

1. A few hours after I came home, my tooth extraction site hurt like absolute HELL and when we contacted the office they told me there was nothing they could prescribe to help me with the pain. They only advised me to use Tylenol and Advil, warm water and salt. I have a high pain tolerance and this pain let me tell you was extremely terrible. After using what they suggested, it did absolutely nothing to help so I had to go to a doctor to get controlled substances and antibiotics prescribed. Why would you pull a patient's tooth if you do not have a doctor able to prescribe medication in case of extreme pain? This is a failure on Lalor, why should a patient suffer like I did?

2. My insurance was out of network and I was told Lalor would handle the claim being sent to my insurance provider. They submitted two claims for the same procedure and both were denied as they did not attach x-ray imaging. I spoke to multiple Lalor representatives who all sucked. They weren't able to field my concern quickly and passed it around. Its been over a month and they only now after I've chased them down submitted the claim correctly or so we believe. I last spoke to a rude representative named Kara who denied they did anything incorrectly even though they did submit the claims incorrectly according to my insurance as they did not submit the x-ray imaging twice and both claims got denied. I don't like this kind of service and I certainly won't be back.

DO NOT RECOMMEND.