Appliance Pro Repairs - Seattle, Washington

Mike Colasurdo

Great experience overall!

Amanda (who took my initial call and scheduled my service dates) was lovely to work with, and always reached out with timely updates along the way.

Brian (technician) was wonderful - especially on the second service date when he had to put up with my cats screaming from the other room while I was on a work call. He fixed the dishwasher and kept the space clean, and then quietly left so that I could wrap up my work meeting.

The cost of the service is a little high compared to the cost of a new dishwasher (don't want to create more junk in the world if something can be fixed). With that said, the pricing was always transparent and I agreed to everything, so no worries there.

90 days to reach out if the dishwasher breaks again. Hopefully that will not be an issue.

Brian Ellis

Although multiple valiant attempts were made to save my costly LG fridge freezer, ultimately it was too clogged up in inaccessible areas to get it running well. Appliance Pros went above and beyond, and because, after weeks of work, they could not get it functioning 100% they took the loss and refunded my money. I will definitely be using them again!

Adele K

Our dishwasher’s springs broke. We called Appliance Pro Repairs for service. The technician came out, ordered parts, came back and installed the new springs. The door worked fine, but we got an error code when running the dishwasher. Alfred, the supervisor, came out and discovered the drain was completely clogged. We didn’t know to clean it out! He fixed it at no charge, and taught us how to properly clean the filter. Great experience with this company!

Tom Kurtz

We wanted confirmation as to whether to be concerned about our gas range. Alfred came out and inspected it , listened to our concern, and answered all our questions. He politely assured us everything was in good order and took extra time to educate us regarding the concerns we had. It wasn’t exactly a service call but we appreciated Alfred's kindness, expertise, and confident assurance. I’d use Appliance Pro in the future and recommend them without reservation.

JonRosichelli

Very unhappy with the lack of respect for my personal time when scheduled appointment was canceled. Second time they came out and realized a part needed to be ordered, understandable. Came back twelve days later when part was in. The service tech didn’t stay to see if the machine was working properly. Water promptly flowed out of the bottom of the washer. I wait for a few more days, take another day off of work…no call no show during the allotted time. I have to call customer support and wait again for rescheduling.

I am furious, taken two days off work and had no laundry at my home for over three weeks!

Cody Jenkins

I am blown away by the professionalism and kindness of Appliance Pro Repairs! As someone who is not the super comfortable with this area i greatly appreciated how patiently Minh explain the situation and how quickly he identified my dryers problem. Then Amanda was tremendously friendly and helpful on the administrative end every step of the way. I cannot recommend highly enough, I will be a lifelong fan and customer!

Fè

Our Technician, Mr Minh was very polite & courteous. He explained clearly what was required to repair the washing machine & did an exceptional job.
He showed up on time, completed the repairs in a timely manner & cleaned up the work area very neatly. Absolutely great professional services.
I would recommend this company for their great efficient services.

Allan

Easy scheduling, technician arrived within the time window provided.

Brian fixed our Samsung Fridge (leaking water under the crisper tray).

Pretty fast, solved everything in under 30 minutes.

Dude is def a pro, also respectful and easy to talk to.

Would def recommend - no complaints on their service.